Transaction Review Analyst
This job posting is no longer active.
Location: Alcobendas, Spain
Description
Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience. With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life.
We believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are. One customer, one family, one community at a time.
ABOUT THIS ROLE
The TRG Analyst mission is to analyze transactions stopped by Compliance filters in real time and identify suspicious activities, contributing to minimize the risk of fraud and AML- FT activities. Also attend customers and agents call to solve their requests providing a good service.
ROLES & RESPONSIBILITIES
- • Review of customer KYC• Identify any possible suspicious activity, using the tools provided by the company and the knowledge of the current legislation related to money laundries in every country were Ria operates.• Analyze in detail the orders detected as suspicious to warrant the legal compliance of every wire.• Receive and analyze the documents sent by the agents and customers and assure that it’s correct, complete and meet the internal and correspondents compliance policies.• Approve all orders after review they meet all the legal and policies requirements.• Work together and maintain a constant and fluent communication with the correspondents to warrant a better customer service.• Communicate the agents (direct customers) through the system the reason why the order status has been placed on hold and request the necessary documents to release the order.• Send to the correspondent all legal documents in case they requested.• Receive calls from final customers and agents and clarify doubts about the order status.• Collaborate to any investigation done by legal entities.• Prepare reports for local compliance officers to reflect the results of suspicious activities detected.
POSITION REQUIREMENTS
- Communication skills.
- Multitasking.
- Capacity to identify priorities.
- High level of English, French and Spanish.
Do you want to work for Ria Money Transfer?
Be a part of our team that is driven, open, humble and transparent.
