Transaction Review Associate
This job posting is no longer active.
Location: San Salvador, El Salvador
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Description
Responsibilities
- Assist with inbound and outbound calls
- Validate purpose and legitimacy of any transactions that appear unusual or high risk based on the customer's and receiver’s activity
- Process transactions that have met Ria policies, state and federal regulations
- Escalating general reports of trends of possible consumer fraud and suspicious activity
- Looking for constant development as well as continuous self-improvement
- Advance Ability to detect and report suspicious transactions
- Approach with open communication, excellence in service, integrity, and accountability
- Perform back office and other duties as assigned or requested
- Assessing risk when approving transactions with red flags
Requirements
- Advanced English level
- High school graduated, college degree is a plus
- Knowledge and experience in Microsoft Office preferred
- 1-2 years of experience in customer service or call center environment is preferred
Benefits
- Life insurance
- Partial Medical insurance
- Tuition Assistance
- Employee Stock Purchase Plan
- Growth Opportunities
Check out our website to learn more about the company at: http://www.riamoneytransfer.com/
The position responsibilities outlined above are intended to define the general contents and requirements to perform this job. It is not to be taken as a complete statement of responsibilities or requirements. This job description does not restrict the Company’s right to assign or reassign duties and responsibilities to this job as needed.
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