Product Manager

Description

Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience.  With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life.

We believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are. One customer, one family, one community at a time.

ABOUT THIS ROLE

We’re looking for a data-driven, results-oriented Product Manager to join our Product and Design team. You will be a core contributor to our product development cycle, and you will use data to continually improve our user experience, product-market fit and revenue assurance.

ROLES & RESPONSIBILITIES

• Build charts dashboards, and leverage data to identify opportunities and measure the impact of your initiatives.
• Understand the underlying problem to be solved when gathering requirements.
• Interview customers to empathize and deeply understand how to create value for them.

• Own and positively impact your assigned metric(s)
• Manage a backlog for the Technology team accordingly
• Discuss with your squad's Product Manager the priority of your initiatives.

• Work alongside the design team to gather insights from our users
• Refine and break down your user stories with the Technology team
• Connect with vendors and 3rd parties to clarify integration requirements
• Sign off on implemented features

• Write detailed user stories to enable asynchronous work
• Keep track of items while in development cycle and follow up if help is needed to keep them moving forward
• Manage internal stakeholder expectations and clarify when things are already covered by another initiative, or if what's being requested does not align with the strategy.

POSITION REQUIREMENTS

• You are fluent in English and have good communication skills
• You have deep understanding on one of these three areas: Data, User Experience Design or Web Development
• Business, Design or Engineering degree, or equivalent experience
• 2 years experience in Software, Fintech or Online Services companies
• You are resourceful and not afraid to roll up your sleeves and get your hands dirty
• You are curious, especially about what drives people to behave in a certain way and what goes into their decision-making process
• You are inquisitive and a critical thinker
• You have the ability to articulate the "why" behind your product decisions clearly and leverage data to get buy in from other stakeholders
• You have shipped products to users and comprehend what makes a good product
• You can wear many hats, and understand the whole product and how its pieces interact
• You have experience with the tools in our stack, like Branch, Segment, Amplitude, Iterable, etc
• You're always trying new apps, you probably have a lot of them in your phone and can distinguish what a good user experience is
• You have an understanding of how to optimize event tracking: what should be tracked, how it should be structured, and the taxonomies that should be applied

PERKS & BENEFITS

• Annual salary increase review
• End of the year bonus (Christmas bonus)
• ESPP (Employee Stock Purchase Plan)
• Paid day off for birthday
• 15 day vacation per year
• Insurance guaranteed for employees ( Health, Oncological , Dental , Life Insurance)
• No fee when using RIA service/wire transfers

Ria Money Transfer is an equal opportunity employer.  We celebrate diversity and are committed to creating an inclusive environment for all employees. 

Check out our website to learn more about the company at: http://www.riamoneytransfer.com/

The position responsibilities outlined above are intended to define the general contents and requirements to perform this job. It is not to be taken as a complete statement of responsibilities or requirements. This job description does not restrict the Company’s right to assign or reassign duties and responsibilities to this job as needed.